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About us

At the heart of your community

There are many ways to access government and community organisations. But sometimes you just want to talk to someone, face to face, in your own community.

That’s exactly what Heartlands offers.

Most of our more than 35 Heartland Centres are located in rural communities that don’t have easy access to government services. In addition, we have 12 Heartland Outreach Centres that operate from existing community facilities in more remote areas, providing a level of personal service that is generally only available in urban centres.

To locate your nearest centre, find the services it offers and when agencies visit, go to the Services near you page.

To read more about the services offered in Heartland Services Centres go to the Our Services page.

Heartland Services is administered by the Ministry of Social Development.

Publications

Brochure

Download our new brochure. Printed copies are available from your local centre or the national Heartlands adviser.

Stories from the heart of our communities

Read success stories from Heartlands throughout the country.

Archive: Heartland newsletters

Signpost - News from the Heartlands is our occasional newsletter. Read archived copies from 2010 - 2012.

Heartland Services add value to communities

An evaluation showed that:

  • Heartland Services is fulfilling the goal of bringing government services back to rural centres
  • Access to government services for rural people improved in service centres and lessened the barrier of long trips to major centres
  • Support for voluntary groups improved slightly in service centre areas
  • Interagency collaboration improved to aid access to government services for rural communities.