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Kaitaia Service Centre

Contact information

Work & Income Offices
34-36 Commerce Street
Kaitaia 0410

Private Bag 2001
Kaitaia 0441

Name of Coordinator: Kiriwai Jones
Email: kaitaia@heartlandservices.govt.nz

Phone: 09 901 0425

Hours of opening: Mon, Tues, Thurs, Fri 8.30am - 5.00pm
Wed 9.30am-5.00pm


These following Heartland Services are available by appointment. Please contact your Heartland Services Coordinator who will arrange a time to suit.

Services available by appointment

  • Workbridge – weekly on Wednesday
  • Inland Revenue
    • Family Assistance – 2nd Tuesday of month for Income Tax/Family Assistance and last Thursday of the month for Tax/Family Assistance and Child Support
    • IncomeTax
  • Housing NZ – In-house 8.30am-5.00pm – phone 408-6107
  • Māori Land Court – Last Tuesday of month, 10.00am-2.00pm
  • Employment Relations Service – 4th Wednesday of month

Your Heartland Services Coordinator has information available about the following agencies and services. Please contact you Heartland Services Coordinator for more information.

Additional Services and Information

  • Department of Labour
    • Immigration
  • Department of Corrections

Tenancy Services

Tenancy Services can be contacted for free advice about renting for tenants and landlords – call 0800 TENANCY 0800 836-262.

Support Services for Children, Young People and Their Families

Within the Far North, an interagency partnership between government and non-government agencies exists to provide support services for at risk children, young people and their families/whānau.

The partnership is called Strengthening Families. The partnership includes the schools, the health service (community and mental health) Special Education of Ministry of Education, Housing NZ Corporation, Child, Youth & Family, Police Youth Aid, ACC, Inland Revenue Child Support, Internal Affairs, Work & Income, Social Workers in Schools, RTLB’s, Health Promoting Schools, Waitomo Papakainga, Far North Safer Community Council, Far North District Council, St Vincent de Paul, Salvation Army, Homebased Whānau Support, Iwi Social Services.

If you need help or more information on Strengthening Families please contact the Strengthening Families co-ordinator, based in Kaitaia:

Shona Hobson
Ph: (09) 408-6541
Mobile: 029-2796-242
Email: hobson.s@xtra.co.nz
Website: Strengthening Families.